Refund policy

📦 Returns or Exchanges Are Only Accepted If:

• You received a product that is damaged, defective, or incorrect.

• You contact us within 48 hours of receiving your order with clear photos showing the issue.

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❗ Please Note:

• All returned items must be unused, in their original packaging, and with tags attached.

• Items returned without prior approval will not be accepted.

• Refunds (if approved) will be issued via the original payment method or as store credit.

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📧 To Request a Return:

Please email us at threadsby3@hotmail.com with:

• Your order number

• A clear explanation of the issue

• Photos of the damaged/faulty item

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Thank you for shopping with Threads By 3.

We appreciate your understanding and support.